File a Warranty Claim
Having an issue with a drone that's still under warranty? Tell us what happened and a HobiTech specialist will get back to you with next steps — usually within one business day.
Submit your claim
Fill in the details below. Submitting opens a pre-filled email to our support team so nothing gets lost in translation.
What's covered
- Manufacturing defects in materials and workmanship
- Structural defects in the frame or chassis (not from impact)
- Component failures in motors, gimbal and mechanical parts
- Electronic defects in the flight controller, sensors or GPS
- Battery and power-supply faults under normal use
Accessories and accidental or physical damage aren't covered under standard warranty — if that's what happened, our repair lab can still help.
What you'll need
- Order or invoice number
- Drone model and serial number
- Purchase date
- Photos or a short video of the issue
- A clear description of when and how it happened
Prefer to talk it through?
Our team can walk through the claim with you directly.
Warranty claim FAQs
How quickly will HobiTech respond to my warranty claim?
A HobiTech specialist usually gets back to you with next steps within one business day of receiving your claim.
Who provides the warranty, HobiTech or DJI?
The 1-Year Premium Warranty on DJI drones bought from HobiTech is HobiTech's own warranty, and we handle the claim. Indian-brand products carry their manufacturer's warranty, and we help you claim it.
What does the warranty cover?
Manufacturing defects in materials and workmanship, structural defects in the frame (not from impact), motor, gimbal and mechanical component failures, electronic defects in the flight controller, sensors or GPS, and battery or power-supply faults under normal use.
What is not covered?
Accessories, including remote controllers, and accidental or physical damage. For crash or impact damage, our drone repair lab can quote a paid repair.
Can I claim under an extended warranty or AMC plan?
Yes. Choose your plan in the form above. See what each plan includes on our extended warranty and AMC page.
What do I need to file a claim?
Your order or invoice number, drone model and serial number, purchase date, photos or a short video of the issue, and a clear description of what happened. Questions first? See our FAQ or contact us.