Warranty Support
File a Warranty Claim
Having an issue with a drone that's still under warranty? Tell us what happened and a HobiTech specialist will get back to you with next steps — usually within one business day.
Submit your claim
Fill in the details below. Submitting opens a pre-filled email to our support team so nothing gets lost in translation.
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What's covered
- Manufacturing defects in materials and workmanship
- Structural defects in the frame or chassis (not from impact)
- Component failures in motors, gimbal and mechanical parts
- Electronic defects in the flight controller, sensors or GPS
- Battery and power-supply faults under normal use
Accessories and accidental or physical damage aren't covered under standard warranty — if that's what happened, our repair lab can still help.
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What you'll need
- Order or invoice number
- Drone model and serial number
- Purchase date
- Photos or a short video of the issue
- A clear description of when and how it happened
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Prefer to talk it through?
Our team can walk through the claim with you directly.