Introduction
This Shipping Policy outlines the terms governing the delivery of products purchased through hobitech.in. HobiTech uses reliable third-party courier services to deliver products within India. By making a purchase, you agree to the terms set out below.
Processing Time
Orders are processed within approximately 3 working days from the date the order is placed. This window may be longer during peak seasons, sales, or promotional periods.
Shipping Methods and Couriers
We dispatch products through reputable third-party courier partners. Depending on availability, options may include standard, expedited and express shipping. The methods and any associated costs are shown during checkout.
Estimated Delivery Times
We make every effort to meet estimated delivery times, but we cannot guarantee specific delivery dates due to factors beyond our control such as weather, courier delays, or regional disruptions. Estimated timelines are provided at checkout and in your order confirmation.
Shipping Charges
Applicable shipping charges, if any, are calculated and displayed at checkout based on the destination, weight and dimensions of your order.
Tracking Your Order
Once your order is dispatched, we share tracking details so you can follow its progress. If you have not received tracking information within the expected processing window, please contact our team.
Delivery Issues
If your order arrives damaged or is delayed beyond the estimated window, please reach out to us promptly so we can help resolve the matter with our courier partner.