LAST REVISION: 28 October 2023
1. Introduction:
This Shipping Policy (“Policy”) outlines the terms and conditions governing the delivery of products purchased through our website, hobitech.in. Hobitech (“we,” “us,” or “our”) utilizes third-party courier services to ensure efficient and reliable product delivery within India. By making a purchase on our website, you acknowledge and agree to adhere to the terms outlined in this Policy.
2. Processing Time:
Orders placed on hobitech.in will undergo a processing period of 3 working days from the date of order placement. This processing period may vary during peak demand seasons, sales, or promotional events.
3. Shipping Methods and Couriers:
Hobitech utilizes reputable third-party courier services for product delivery. These services include standard shipping, expedited shipping, and express shipping, among others. The specific shipping methods and associated costs will be presented during the checkout process.
4. Estimated Delivery Times:
While we make every effort to meet the estimated delivery times provided below, we cannot guarantee specific delivery dates due to factors beyond our control, such as weather conditions, delays by the courier, and remote delivery locations:
- Standard Shipping: 5-10 business days
- Expedited Shipping: 3-7 business days
- Express Shipping: 2-4 business days
5. Shipping Charges:
Shipping charges are determined based on the selected shipping method, the destination within India, the weight and dimensions of the items in your order, and any applicable promotions. All shipping charges are non-refundable.
6. Tracking Information:
Upon shipping your order, we will provide tracking information via email or through your hobitech.in account. This information allows you to monitor the delivery status of your order.
7. Shipping Restrictions:
We exclusively serve customers within India. Some products may have specific shipping restrictions due to local regulations. Please review the product description and associated information for any shipping limitations.
8. Shipping Address:
Please ensure that the shipping address provided during the checkout process is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses. Any additional charges resulting from address corrections will be the responsibility of the customer.
9. Product Liability During Transit:
Hobitech assumes no liability for any damage, loss, or theft of products during transit. While we take great care in packaging products securely and selecting reliable courier services, the risk associated with product transportation rests with the courier.
10. Order Modification:
Once an order has been placed, changes to the shipping address or shipping method may not be possible. Please review your order carefully before finalizing it.
11. Lost or Stolen Packages:
Hobitech is not responsible for any lost or stolen packages after they have been marked as delivered by the courier. In the event of a suspected lost or stolen package, please contact the courier and file a report. We will offer assistance to the best of our ability but cannot guarantee resolution in such cases.
12. Policy Amendments:
Hobitech retains the right to modify or amend this Policy at any time. Any changes will be posted on our website with the updated effective date.
By engaging in a transaction on hobitech.in, you acknowledge and agree to adhere to the terms and conditions outlined in this shipping policy.